Your transformation journey

We have identified the key milestones in your project to make your

decision-making, change process, and implementation straightforward and successful.

Discovery

Detailed understanding of high-level needs and vendor fit.

Stakeholder Demo

Detailed demonstrations of the capabilities to meet your requirements. Evaluate new technology, methods and ideas to improve on your expectations.

Shortlist

Is there a change project?

Are you going to change vendors and if so, who is on your shortlist?

Review & Rediscovery

Identify if anything has changed from your original brief. What is important?

Scenario Demos

Detailed demonstrations of software capability relative to your specific needs.

Capability Review

Understanding what the vendors and software bring to your business. How can it help you advance in the years ahead? Are you enhancing or improving the service you already deliver?

Feedback & Proposal

Presentation of the vendor proposal. Two-way feedback with Mercury on suitability and fit.

Definition

Scope of services, terms, implementation plan, and timescales. Planning and design workshops. Sign an agreement.

Scope

Detailed definition of project scope - configurations settings, data mapping, TNA and timeline.

Configuration

Build and configuration of your solution.

Data

Data extraction, manipulation and load for UA testing.

Training

Mercury Academy training for all users.

Go Live

Go Live with your new software.

Floorwalking and early life support from Mercury.